Create a box on your LibGuide and link it to the chat boxes on the UMW LibGuide Resources page by using the "Reuse Existing Box" option.
Feel free to copy and paste these as needed are add more as comments.
Thank you for contacting UMW Libraries. How may I help you?
Thank you for contacting UMW Libraries. I am assisting another patron, I will be able to assist you shortly.
I am still assisting another patron, I am sorry for the wait.
I am still here and researching your question.