Once items have a PO Line attached, they are ready to receive in Alma.
Items are ready to go to the Spine Label cart.
Problem: Items are in 'Claims' even though they have already been received
First, in order to get these PO lines out of claims, you need to change the expected due date to a date in the future.
This can be done individually.
Now the item(s) is no longer in 'Claims' but still has a PO Line status as 'Sent.'
This is fine if the item has not arrived and therefore, has not been received yet.
If the item has arrived and has been received in Technical Services, the PO Line status needs to be changed from 'Sent' to 'Closed.'
We have found that these will not close even if the appropriate job has been run.