Today's Hours:
Battle for the Bird by
Now known as X, Twitter's messy history--including Elon Musk's takeover in 2022, its outsized cultural impact, and its significant role in shaping how the world gets its news--is thoroughly and entertainingly revealed in this "absolute triumph of reporting and storytelling" (Ashlee Vance, New York Times bestselling author). Bloomberg journalist Kurt Wagner takes you inside Twitter's everchanging headquarters, charting its rise from flippant 140-character posts to one of the world's most consequential tech companies. From Jack Dorsey's triumphant return as CEO in 2015 to the rise and fall of @RealDonaldTrump to the contentious $44 billion sale to Elon Musk, Battle for the Bird exposes the messy reality and relentless challenges that come with building a global social network. This is the "meticulous and riveting account" (Emily Chang, host of Bloomberg's The Circuit) of the fight over the world's most influential social media platform. Now, for the first time--through deeply sourced, exclusive interviews--you will discover how the visionary promises of one iconoclast gave way to the darker, yet-to-be-defined motives of another, upending the virtual status quo and impacting the flow of news and information to the masses.
Speaking Out by
A new lens for understanding how to navigate political and social issues in business leadership communications Corporate leaders are increasingly expected to issue statements on a range of complex and controversial political and social issues as they arise. As a result, chief executives run the risk of falling into the "talking trap," and thus needing to comment on every issue du jour. However, those whose only strategy is to avoid risk by saying nothing do so at their own peril. Speaking Out offers a new framework for understanding how to manage corporate communications challenges with a shared emphasis on actions and words. Case studies of leaders who have spoken out and backed their words with action are contrasted with those of others who have had mixed records on accountability, failed to show progress in public commitments or faced consequences for taking a stance. These real-world examples demonstrate the difference between public relations efforts that can be easily dismissed as spin and authentic communication that enhances credibility and trust. Speaking Out demonstrates that managing risk today involves knowing not just when to speak and what to say but also what to do. Providing much-needed guidance, this book will be an invaluable compass for effective corporate communications for established and aspiring C-suite leaders alike. Professionals working in corporate and executive communications, marketing and branding, government relations, corporate social responsibility, and public relations will also benefit from the wisdom within Speaking Out.
Breaking the Rainbow Ceiling by
A compelling look at the challenges facing LGBTQ+ professionals as they navigate their careers - with advice from many senior figures who have smashed their own rainbow ceilings. There are currently only four LGBTQ+ CEOs across all Fortune 500 and FTSE 100 companies who are out at work, and just 0.8% of Fortune 500 board positions are filled by LGBTQ+ people. This deficit, occurring across sectors and around the world, reveals a diversity gap playing out in today's workplace: LGBTQ+ people are less likely to reach the top jobs. But what is holding LGBTQ+ people back at work - and what can be done? Breaking the Rainbow Ceiling explores the hidden differences that cause LGBTQ+ people to be underrepresented at the most senior levels of professional life. Combining data with personal insights from over 40 prominent LGBTQ+ trailblazers, from CEOs to Ambassadors, Layla McCay reveals the challenges that LGBTQ+ people commonly encounter as they find their way in work environments, and provides the practical strategies that can help empower LGBTQ+ people to reach their full professional potential. The book explores how everyone - from boards, CEOs, managers, HR professionals and colleagues, through to LGBTQ+ people navigating their own career paths - can recognize and address the barriers, achieve their career goals, and build a more inclusive workplace where everyone can thrive and succeed.
She-Wolves by
First came the secretaries from Brooklyn and Queens--the "smart cookies" who saw that making money, lots of it, might be within their grasp. Then came the first female Harvard Business School graduates, who were in for a rude awakening because an equal degree did not mean equal opportunity. But by the 1980s, as the market went into turbodrive, women were being plucked from elite campuses to feed the belly of a rapidly expanding beast, playing for high stakes in Wall Street's bad-boy culture by day and clubbing by night. In She-Wolves, award-winning historian Paulina Bren tells the story of how women infiltrated Wall Street from the swinging sixties to 9/11--starting at a time when "No Ladies" signs hung across the doors of its luncheon clubs and (more discretely) inside its brokerage houses and investment banks. If the wolves of Wall Street made a show of their ferocity, the she-wolves did so with subtlety and finesse. Research analysts signed their reports with genderless initials. Muriel "Mickie" Siebert, the first woman to buy a seat on the NYSE, threatened she'd have port-a-potties delivered if the exchange didn't finally install a ladies' room near the dining room. The infamous 1996 Boom-Boom Room class action lawsuit, filed by women at Smith Barney, pulled back the curtain on a bawdy subculture where unapologetic sexism and racism were the norm. As engaging as it is enraging, She-Wolves is an illuminating deep dive into the collision of women, finance, and New York.
The Art of Small Business Social Media by
An essential guide for small business owners that Booklist calls "appealing and supremely useful" in a starred review and Guy Kawasaki points out in the foreword, "if you're an entrepreneur or small business owner and want to master digital marketing, you need this book." In The Art of Small Business Social Media, social media expert Peg Fitzpatrick offers a comprehensive guide tailored specifically for small business owners. Recognizing that social media isn't a one-size-fits-all tool, Fitzpatrick provides a roadmap for entrepreneurs to navigate the digital landscape effectively. Drawing from her extensive experience working with brands big and small, she demystifies choosing the right platforms, crafting a robust social media plan, and engaging with communities online. Real-world examples from various industries serve as case studies, offering actionable insights that can be applied to any small business setting. Whether you're a solo entrepreneur or part of a small team, The Art of Small Business Social Media is your key to unlocking the full potential of social media marketing. It's not just about being online; it's about being online effectively. This book equips you with the skills to participate in the digital world and thrive in it, giving your business a competitive edge in today's marketplace.
Public Sector Management by
In an era marked by unprecedented challenges, from the climate crisis to the rise of populism, the ways to manage public sector organisations have dramatically changed. In the eighth edition of this bestselling textbook, Flynn and Asquer offer the definitive introduction to public administration. Now substantially revised and updated throughout, this text reflects the latest approaches, tools and techniques that help governments respond to the multifaceted problems facing societies today and pre-empt those of tomorrow. Recognising the importance of context, Public Sector Managementunderscores that one-size-fits-all management practices are inadequate. Learn how public sector management adapts to changing political climates and societal pressures and be guided through the intricacies of making evidence-based policies while acknowledging the political dynamics that shape them. Updates to the eighth edition include: · A Global Perspective: Explore variations in public sector management shaped by cultural, historical, and institutional contexts, and gain a deep understanding of how governments address challenges in unique ways. · Balancing Theory and Practice: the new edition offers amore detailed and holistic perspective on public sector management by bringing in the latest theoretical insights and real-world public sector management practices. · Adapting to Change and tacking today's issues: Confront the challenges faced in the age of technology, from artificial intelligence to Big Data; the climate crisis and clean energy transitions; and resulting from the latest geopolitical shifts including workforce migration to the erosion of trust in democracies. · A Call for Contextual Understanding: Learn how factors such as heterogeneity, population, income inequality, and technological access influence public sector management practices. Public Sector Management is essential reading for upper undergraduate and postgraduate students studying public sector management or public administration and is perfect for those studying on a Master of Public Administration programme. Norman Flynn was Director of the Centre for Financial and Management Studies, SOAS, University of London and Programme Director of the MSc in Public Policy and Management. Alberto Asquer is Head of the School of Finance and Management, Programme Director, MSc Public Policy and Management, and Senior Lecturer of Public Policy and Management at SOAS University of London
Dollars and Dominion by
"A history of the globalization of US banking in the early twentieth century"-- Provided by publisher.
"How the creation of a new banking infrastructure in the early twentieth century established the United States as a global financial powerThe dominance of US multinational businesses today can seem at first like an inevitable byproduct of the nation's superpower status. In Dollars and Dominion, Mary Bridges tells a different origin story. She explores the ramshackle beginnings of US financial power overseas, showing that US bankers in the early twentieth century depended on the US government, European know-how, and last-minute improvisation to sustain their work abroad. Bridges focuses on an underappreciated piece of the nation's financial infrastructure-the overseas branch bank-as brick-and-mortar foundations for expanding US commercial influence.Bridges explores how bankers sorted their new communities into "us"-potential clients-and "them"-local populations, who often existed on the periphery of the banking world. She argues that US bankers mapped their new communities by creating foreign credit information-and by using a financial asset newly enabled by the Federal Reserve System, the bankers' acceptance, in the process. Doing so, they constructed a new architecture of US trade finance that relied on longstanding inequalities and hierarchies of privilege. Thus racialized, class-based, and gendered ideas became baked into the financial infrastructure.Contrary to conventional wisdom, there was nothing inevitable or natural about the rise of US finance capitalism. Bridges shows that US foreign banking was a bootstrapped project that began as a side hustle of Gilded Age tycoons that sustained itself by relying on the power of the US state, copying the example of British foreign bankers, and building alliances with local elites. In this way, US bankers constructed a flexible and durable new infrastructure to support the nation's growing global power"-- Provided by publisher.
The Age of Outrage by
A first-of-its-kind look at the outrage gripping organizations worldwide--and how leaders can respond to it. Outrage is everywhere--on the left and on the right--and many companies have found themselves in the crosshairs. GoFundMe was pressured to cut off funding to protesting truckers in Ottawa. Disney's CEO was dragged down for mishandling both sides of Florida's "Don't Say Gay" law. Facebook and other tech companies have been accused of manipulating elections in many countries and by many parties. People are angry with the world--in some cases, rightfully so--and now view companies as they do governments, as targets of their wrath and potential forces for social change. Managing outrage has moved from being an occasional leadership challenge, like handling a PR crisis, to a necessary and critical leadership capability, like strategic thinking or financial acumen. Based on his popular University of Oxford leadership course and case studies on organizations such as IKEA, Nestlé, the Vatican, and others, Karthik Ramanna offers practical steps to make sense of the outrage, work with relevant stakeholders to progress through it, and emerge stronger for it. Ramanna's pragmatic framework, developed through years of experience with organizations, helps leaders "turn down the temperature," analyze root causes, develop and implement responses that are mission-consistent, and build resilience. The Age of Outrage is an essential guide for leaders and their teams in this new era of polarization.
Pattern Breakers by
Based on extensive research and real-world examples, this book upends accepted wisdom about how to achieve success when launching a startup or creating a new product. The breakthrough concepts of Pattern Breakers come from the observations of Mike Maples Jr., a seasoned venture capitalist, who noticed something strange. Start-ups like Twitter, Twitch, and Lyft had achieved extraordinary success despite their disregard for "best practices." In contrast, other startups deemed highly promising often failed, even when they seemed to do everything right. Seeking answers, Maples and coauthor Peter Ziebelman set out to discover the hidden forces that drive extraordinary start-up success. Pattern-breaking success, they reveal, demands a different mindset and actions to harness developments others miss or that may, at first, seem crazy. Pattern Breakers is filled with firsthand storytelling about initial interactions with some of the most transformative start-ups of recent times. Maples and Ziebelman challenge us to rethink how to transcend the ordinary and achieve the extraordinary.