For assistance with any library services, contact: 540-654-1125 or library@umw.edu

Alternative Formats

Library staff will work to provide patrons with alternative formats of items the library owns, to meet your accessibility needs. We will also digitize print materials on request and provide accessible scans.

Interlibrary Loan and Course Reserves

Library staff will assist with placing interlibrary loan requests. Items lent and borrowed via interlibrary loan, and digital course reserves, will be made accessible to every extent possible. Items on reserve in print will be made in alternative formats as needed.

Retrieving Materials

We provide physical assistance with retrieving library materials from the stacks, either accompanying patrons to the shelves to help pull materials, or retrieving them for patrons. Users can submit hold requests for materials directly from our catalog, and we will retrieve them and keep them at the Circulation Desk. The user will receive an email when their materials are ready. Every effort will be made to accommodate such requests as quickly as possible; however, staffing levels and other user requests may create short delays. When necessary, we will deliver and retrieve library material on campus and mail materials to those who require it. We will extend loan periods whenever possible, and we rarely charge late fees or fines.

Copying / Printing / Scanning

We provide assistance with photocopying, printing, and scanning. Relevant copyright restrictions and normal photocopy charges are observed.

Forms

We will assist with completing forms, such as applications for library cards, requests for reserves, and reserving study rooms.

Equipment from the HCC

At the HCC Information Desk, students can check out cameras, audio kits, light kits, and more. If a student needs assistance using this equipment, the Digital Knowledge Center staff, on the 4th floor of the HCC, can help. 

Research Assistance

Research librarians are available to help you with research and identifing authoritative information. They can assist you face-to-face, via telephone, email, chat, or video conference. Visit Simpson Library's Research Help page to learn more or to schedule an appointment. Individuals who may need access to alternative formats or assistive technology for research access are encouraged to share this information at the time of appointment request. Library staff may consult with the Office of Disability Resources about potential accommodation assistance if needed.